Intercontinental Exchange (ICE) and trading communications solutions provider IPC Systems are set to launch ICE Voice, a cloud-based audio solution for traders and professional investors.
ICE Voice will be offered with ICE Chat, bringing together the latter’s network of over 120,000 active users and IPC’s Connexus Unigy private cloud platform to offer always on, open communications between individuals or groups of traders across internal trading desks, alongside any other registered ICE Chat users.
The new functionality will allow users to switch from chat to voice instantly, as well as being able to open calls from chat tabs and group chat rooms.
ICE Voice will also support full audio recording with configurable retention, playback of archived chats, and integrated chat and voice logs providing a record of communications which can aid compliance programmes.
“ICE Voice builds on our instant messaging service, which has become one of the largest networks in the financial industry, and utilises IPC’s voice network for providing cloud-based audio connectivity with a single click,” said Maurisa Baumann, head of desktops and feeds at ICE.
According to the firm, ICE Voice will bridge together voice connectivity with functionality, which was designed to match the needs of traders, including ICE Chat’s AI-powered smart text recognition functionality, which turns texts into actionable data.
“This solution reinforces both IPC and ICE’s focus on continuous innovation in trading communications and connectivity and enhancing the experience of the global trading community through greater integration and interoperability between chat, voice and electronic platforms, applications and workflows,” said Tim Carmody, chief technology officer at IPC Systems.